Support

No. Asius is hardware for compatible driver-assistance software. A licensed driver must supervise the vehicle at all times, pay attention to the road, and be ready to take immediate control.

With the device powered on, hold its button for five seconds to enter Bluetooth pairing mode. In the Asius app, choose Add device and keep the phone near the device. The device saves that app installation’s public key; your private key never needs to leave the phone.

Not by default. Hosted files are end-to-end encrypted and stored as encrypted blobs. Asius can read their contents only when you deliberately enable Share with Asius on the device or send readable data to support.

It allows us to access selected driving data for support, safety analysis, research, product development, and machine-learning training and evaluation. The Privacy Policy explains the uses and what happens after you turn sharing off.

Submit the form below within 30 days after delivery, choose Return or refund, and include your order number. We’ll send the return address and instructions. See the Return Policy for details.

Delete hosted files from an authorized app and remove unwanted app keys from the device access list. See the data-deletion instructions if you have lost access or want Asius to handle a request.

Include your public device ID, vehicle make/model/year, app and device software versions, when the problem occurred, and what you expected. Never send us an app or device private key. If logs are relevant, explicitly share only the route or files needed to investigate.